Customer Stories
The work, in the field.
Real operators. Real briefs. Real automation. Case studies from the VZU family — healthcare in Vancouver, logistics in Dubai, government in Mumbai, e-commerce in the UAE, and more.
Healthcare · Vancouver
AI Scribe · Vancouver primary care clinic
A Vancouver-based primary care clinic has been running VZU AI Scribe in production since February 2026. The clinic reports meaningful time saved on documentation per clinician per day, with no measurable change in note quality as scored by a blinded peer review.
- → ~14 min/day per clinician on documentation
- → Cloud, Canadian region, PIPEDA-compliant
Healthcare · Canada
Voice Agently · Multi-site clinic network
A multi-site clinic network uses Voice Agently for 24/7 inbound patient intake. Voice Agently triages the call, qualifies the patient, books the appointment, or escalates to a human. Deployed on the Netwit runtime with the same audit trail as the rest of the operator's stack.
- → Inbound patient intake
- → Netwit runtime with audit trail
Logistics · UAE
TrackSphere · Last-mile operator
A last-mile logistics operator uses TrackSphere for proof of delivery on every stop. GPS, photo, and timestamp are recorded in the audit trail. White-labeled under the operator's brand, with a driver mobile SDK and a real-time dispatcher view.
- → GPS + photo + timestamp on every stop
- → White-labeled under operator brand
Retail / Services · Vancouver
BookFlow · Service business
A Vancouver-based service business uses BookFlow for online booking, multi-staff scheduling, and SMS + email + WhatsApp confirmations. The operator reports meaningful reductions in no-shows after switching to BookFlow from a spreadsheet-based scheduling flow.
- → Multi-staff scheduling
- → SMS + email + WhatsApp confirmations
Real Estate · Dubai
Plex Dubai · Dubai real estate developer
A Dubai real estate developer works with Plex Dubai for paid social, paid search, and a custom-built chatbot that engages inbound leads within 60 seconds. The chatbot is a Netwit agent with a real-estate-specialty toolset, with lead scoring and agent handoff.
- → Paid social + paid search
- → 60-second inbound chat response
Financial · UAE
PostMTA · UAE fintech
A UAE fintech runs PostMTA in production for self-hosted transactional email. The fintech chose PostMTA over managed email providers to keep customer data inside their own infrastructure. The deployment is on-prem.
- → Self-hosted transactional email
- → On-prem deployment
Healthcare · Mumbai
Wahix India · Mumbai hospital group
A Mumbai hospital group runs a custom telemedicine platform built by Wahix India. The platform handles appointment booking, patient record access, prescription management, and follow-up scheduling. The deployment is on-prem, hosted in the hospital group's data center.
- → Custom telemedicine platform
- → On-prem deployment
Government · India
Wahix India · Government public service platform
A government client runs a public service delivery platform built by Wahix India. The platform includes a citizen portal, identity integration, and multi-language support. The engagement is multi-year, with the platform evolving alongside the citizen-facing services it powers.
- → Citizen portal + identity integration
- → Multi-language support
SaaS · Vancouver
VZU AI Pods · Vancouver SaaS company
A Vancouver SaaS company uses VZU AI Pods (Developer + Tester) as a subscription delivery squad. The pods run on the Netwit Agentic OS, with token-based metered capacity and a human supervisor in the loop. The pods write and test code against the operator's repo, with the operator setting the gates for what ships.
- → Developer + Tester pods
- → Token-based metered capacity
eCommerce · Dubai
VZU MailOps · Dubai e-commerce brand
A Dubai e-commerce brand uses VZU MailOps in production. The operator reports that a majority of inbound email is handled without a human opening it. The remaining email is routed to the right human within minutes. The deployment uses the operator's existing PostMTA infrastructure.
- → Built on operator PostMTA
- → Auto-classify + route + execute
Brief the team
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If you have an automation problem, a workflow that keeps breaking, or a team that's spending too much time on work that should be software — the VZU team wants to hear about it.